Terms & Conditions

1. Introduction

Welcome to 12ban, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you (the "Player" or "User") and 12ban governing your use of our website, mobile interface, games, and associated services at https://12ban.vip.

By registering an account, logging in, or using any feature of the 12ban platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any provision contained herein, you must immediately cease using the platform and contact our support team to close your account.

12ban reserves the right to modify, update, or replace any part of these Terms at any time. Continued use of the platform following the posting of changes constitutes your acceptance of the revised Terms. We encourage all players to review this page periodically to remain informed.

2. Eligibility

To register and use the 12ban platform, you must satisfy all of the following eligibility criteria without exception. 12ban actively enforces these requirements and may request documentation to verify compliance at any time.

• You must be at least 21 years of age. Gambling is strictly prohibited for individuals under the age of 21.
• You must be a resident of or located in a jurisdiction where online gambling is lawful at the time of placing bets or accessing games.
• You must not be registered as a self-excluded player on 12ban or any affiliated platform.
• You must use only one account per person. Multiple accounts are strictly prohibited and will result in immediate suspension without refund.

12ban is intended exclusively for adult players aged 21 and above. We employ technical and procedural measures to prevent minors from accessing the platform, and we take this obligation extremely seriously.

3. Account Registration & Security

When you register an account with 12ban, you are required to provide accurate, current, and complete information. Providing false, misleading, or incomplete registration details constitutes a breach of these Terms and may result in the immediate closure of your account along with forfeiture of any remaining balance.

You are solely responsible for maintaining the confidentiality of your login credentials. 12ban will never ask for your password via email, phone, or chat. Please take all reasonable steps to protect your account, including the following:

• Use a strong, unique password that is not shared with any other service or platform.
• Log out of your account when using a shared or public device.
• Notify our support team immediately if you suspect unauthorized access to your account.

4. Deposits and Withdrawals

12ban supports a range of local and international payment methods to ensure convenient and fast transactions for players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. All transactions are processed in Bangladeshi Taka (BDT).

The following conditions apply to all deposit and withdrawal requests submitted through the 12ban platform:

• The minimum deposit amount is ৳500. Deposits made via bKash, Nagad, Rocket, and Upay are typically credited within minutes.
• Withdrawal requests are processed within 24–72 hours, subject to identity verification and compliance checks.
• Withdrawals will only be paid to accounts or payment wallets registered in the same name as the 12ban account.
• 12ban reserves the right to request additional KYC documentation before processing any withdrawal. Failure to provide requested documents may delay or void the withdrawal request.

12ban is not responsible for delays caused by third-party payment processors, banking downtime, or national public holidays. Players are advised to account for processing windows during Eid, Pohela Boishakh, and other public holidays.

5. Bonuses, Promotions & Wagering Requirements

12ban periodically offers bonuses, free spins, and promotional credits to eligible players. All bonuses are subject to specific terms and wagering requirements that must be met before any associated winnings can be withdrawn. By claiming a bonus, you agree to the applicable bonus terms in full.

The following general bonus policies apply across all 12ban promotions unless stated otherwise:

• Bonuses are valid for a limited time period specified at the point of offer. Expired bonuses are automatically forfeited.
• Wagering requirements (rollover) must be completed within the stated timeframe. Incomplete wagering requirements will result in bonus forfeiture.
• 12ban reserves the right to modify, suspend, or cancel any promotion at any time. Misuse of bonus offers, including the use of multiple accounts or coordinated play to guarantee profit, will result in bonus cancellation and potential account suspension.

6. Responsible Gaming

12ban is firmly committed to promoting responsible gaming. We provide tools to help you manage your gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. We strongly encourage all players to set personal limits and to play within their financial means at all times.

If you believe that gambling is negatively affecting your finances, relationships, or well-being, please visit our Responsible Gaming page or contact our support team immediately. You may also request a full self-exclusion at any time, which will prevent you from accessing the 12ban platform for a defined period. 21+ only.

7. Prohibited Activities

The following activities are strictly prohibited on the 12ban platform. Any player found to be engaged in prohibited conduct will have their account immediately suspended and all funds may be withheld pending investigation:

• Fraudulent activity, including the use of stolen payment cards, false identity documents, or unauthorized third-party accounts.
• Collusion between players, match-fixing, or any form of coordinated betting designed to circumvent fair-play systems.
• Use of automated software, bots, scripts, or any artificial means to manipulate game outcomes, bonus claims, or wagering activity.
• Any attempt to exploit software errors, glitches, or bugs for financial gain. Such winnings will be considered void and the account suspended.

12ban cooperates fully with relevant authorities in Bangladesh and internationally in matters relating to financial crime, fraud, and underage gambling. We report suspicious activity in accordance with applicable regulations.

8. Intellectual Property

All content available on the 12ban platform — including but not limited to text, graphics, logos, images, audio clips, game interfaces, software code, and proprietary data — is the exclusive property of 12ban or its licensed content partners and is protected under applicable intellectual property laws. No content may be reproduced, distributed, republished, or adapted without prior written consent from 12ban.

The 12ban brand name, logo, and associated trademarks are registered identifiers of the platform. Unauthorized use of 12ban trademarks in any context — including social media, affiliate promotions, or third-party sites — is prohibited and may give rise to legal action.

9. Limitation of Liability

To the maximum extent permitted by applicable law, 12ban, its directors, employees, affiliates, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. This includes, without limitation, loss of data, loss of profits, or loss of gaming funds resulting from technical failures, errors, or service interruptions.

12ban provides its platform on an "as is" and "as available" basis. While we invest significantly in platform security, SSL encryption, and fair-play certification, we cannot guarantee uninterrupted, error-free service at all times. In the event of a technical malfunction that affects the outcome of a game or wager, 12ban's determination shall be final.

10. Amendments to These Terms

12ban reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice to individual users. All changes take effect immediately upon publication on this page. The "Last Updated" date displayed at the top of this document will reflect the most recent revision.

It is your responsibility as a registered player to review these Terms periodically. Your continued use of the 12ban platform following any amendment constitutes acceptance of the updated Terms. If you disagree with the amended Terms, you should discontinue use and contact support to request account closure.

11. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which 12ban operates. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith discussions between the parties shall be referred to binding arbitration. 12ban's decision in all matters relating to the interpretation or application of these Terms shall, to the fullest extent permitted by law, be final and binding on the Player.